Terms & Conditions
Last updated: December 17, 2025
By purchasing, installing, or using VEXpert, you agree to these Terms.
1. Description of the Software
VEXpert is a productivity tool designed to assist users working in SideFX Houdini by generating, modifying, explaining, and debugging VEX code using AI-assisted services.
VEXpert is not a replacement for Houdini knowledge, technical expertise, or production testing.
2. License Grant
Upon purchase, you are granted a non-exclusive, non-transferable license to use VEXpert for personal or commercial work, subject to these Terms.
You may:
- Use the Software in production environments
- Use generated code in commercial projects
You may not:
- Resell, sublicense, or redistribute the Software
- Reverse-engineer or attempt to extract backend services
- Share license keys publicly or across multiple users unless explicitly permitted
3. AI-Generated Content Disclaimer
VEXpert uses AI systems to generate code and explanations.
You acknowledge and agree that:
- AI-generated output may be incorrect, incomplete, inefficient, or unsuitable
- All generated code must be reviewed and tested by the user
- You remain fully responsible for validating results before use in production
We make no guarantees regarding correctness, performance, or suitability of AI-generated output.
4. No Warranty
The Software is provided "as is" and "as available", without warranties of any kind, express or implied.
We do not warrant that:
- The Software will be error-free
- The AI output will meet your expectations
- The service will be uninterrupted or always available
5. Limitation of Liability
To the maximum extent permitted by law:
We shall not be liable for any direct or indirect damages, including but not limited to:
- Loss of data
- Corrupted Houdini scenes
- Pipeline failures
- Production downtime
- Financial or business losses
- Lost profits or opportunities
Your use of VEXpert is entirely at your own risk.
6. Token Usage & Refund Policy
VEXpert operates on a token-based usage system.
- Tokens are consumed when AI services are used
- Tokens are considered spent once a request is processed
- AI output quality does not qualify for token refunds
Refunds are not guaranteed, except where required by applicable law.
7. Payments
Payments are processed securely via a third-party provider (Polar.sh).
We do not store or process payment card details directly.
All billing, VAT, and invoice handling is managed by the payment provider.
8. Data Collection & Usage
To operate the Software, we may collect and process:
- Email address (for licensing and account management)
- AI prompts and requests (used to improve system quality and reliability)
Prompt data is:
- Used for internal development and improvement
- Not sold to third parties
- Not used to identify individual users
For full details, refer to our Privacy Policy.
9. Service Availability & Changes
We reserve the right to:
- Modify or discontinue parts of the Software
- Change AI providers or backend behavior
- Adjust features, limits, or pricing
We are not obligated to maintain backward compatibility.
10. Termination
We reserve the right to suspend or revoke access to the Software if:
- These Terms are violated
- The Software is abused or misused
- Fraudulent or unauthorized use is detected
11. Governing Law
These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles.
Contact
For questions regarding these Terms, contact:
support@vexpert.tools